After-purchase services are one of the significant parts of brand management that every business establishment needs to consider for winning good market and credibility. The success story of Microsoft products and services is well known and the customer care that the company provides has helped in a great way to attain this success. That is the reason today a number of companies are quick to provide good online technical support services. You will be well acquainted with the Windows technical support chat facility. Like this, Dell is also now serving such a feature for its customers and as of late I have had an opportunity to experience it. It is a simple matter of connecting, putting forward your issue and having it addressed by a panel of experts.
- You need to examine the service tag of your Dell product, which contains a series of numbers and letters. You will require this before you are logging into the online chat session.
- After accessing Dell’s website click on the Support button, and afterwards on the tiny option Live Chat. Here you will be requested the service tag number and you need to enter the code and submit.
- Now a new window will open. Here you need to enter personal information and a different window will load. The new window will resemble a chat window. At the bottom of the screen, you can see in what number you are in the queue. Just wait for your slot and without further ado, a representative will greet you.
- You ought to explain the problem and hold up for the reply. Guarantee that you have the computer of which you are having issue with switched on and nearby. You have to contact the representative from a different computer. The support person will continue the discussion generally as a normal chat until the problem is resolved.

- In case if you get disconnected in the midst of the chat you need to create a new session in the same way you did. In this case, tell the support specialists that you were in conversing with another operator when you got disconnected. They will get the old discussion and will continue to help you. In addition, you will receive an email of this discussion if you have to contact the company again.
Presently you can delight in the support from Dell Live chat for troubleshooting your computer, much the same as Windows technical support chat does likewise for your Windows-related issues!








